Technicians are available by telephone to assist with troubleshooting and technical support during normal business hours (8 AM to 4 PM Eastern Time, Monday through Friday).
Refer to the Instruction Manual provided with each system for complete instructions on the operation and troubleshooting of the Avery Diaphragm Pacing System.
* Antenna indicators may not flash at very low stimulus amplitudes even though the transmitter and antenna may be functioning properly.
The Spirit transmitter is constructed with materials that minimize the possibility of accidental damage, but it is a delicate instrument and should be treated as such. The Spirit should be kept inside its carrying case at all times.
The following is a guide to proper care of the Spirit transmitter to prevent from accidental damage:
* If you have any questions, please contact us at (631) 864-1600. We are happy to help.
Antennas are a durable medical disposable item. Proper care and gentle handling will allow them to last longer. Do not stretch or bend the wire and keep the antennas connector free from dirt, dust and lint.
Proper care and gentle handling will make the antennas last longer, however, it will eventually wear out. ABD recommends replacement of antennas every six months (expected service life). Please ensure a spare pair of antennas is on hand at all times. Store the spare antennas in a dry place. Antennas carry a 90-day warranty.
Antennas can be held in place using hypoallergenic adhesive tape. A suggested method for taping is shown in our photo below. It is recommended that tape location be changed frequently to avoid skin irritation.
A thin layer of polypropylene or similar material may help alleviate skin irritation due to perspiration when placed directly beneath the antenna. Amplitude settings may need to be adjusted accordingly to maintain adequate ventilation.
Alternatively, other adhesives as elastic netting that conforms to body shape, abdominal binders, elastic bandages, or gas permeable dressings such as Tegaderm® can be used.
Antenna & Hypoallergenic Adhesive Tape
Antenna & Hypoallergenic Adhesive Tape
Antenna & Elastic Netting
Antennas are reimbursable as durable medical equipment. Depending on your policy, prior authorization may be required. If a HCPCS code is requested, please use code E1399.
Please contact your Durable Medical Equipment (DME) company.
The Customer Service Department is happy to assist with troubleshooting and provide technical information regarding diaphragm pacing. Our hours are 8:00 am to 4:00 pm (EST) weekdays.
Our normal operating hours are from 8 AM to 4 PM Eastern Time (EST)
Monday through Friday.
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